CUSTOMER SEGMENTATION USING MACHINE LEARNING









Abstract

The emergence of the many competitors and entrepreneurs has caused tons of tension mong competing businesses to seek out new buyers and keep the old ones. As a result of the predecessor, the necessity for exceptional customer service becomes appropriate no matter the dimensions of the business. Furthermore, the power of any business to know the requirements of every one of its customers will provide greater customer support in providing targeted customer services and developing customized customer service plans. This understanding is feasible through structured customer service. Each segment has customers who share equivalent market features. Big data ideas and machine learning have furthered the greater acceptance of automated customer segmentation perspectives in favour of traditional market analytics that always don't work when the customer base is extremely large, hence k-means clustering algorithm is employed for this purpose and therefore the program is trained employing a 100-pattern two-factor dataset derived from the retail trade.


Modules


Algorithms


Software And Hardware